{"id":755,"date":"2025-09-17T12:32:58","date_gmt":"2025-09-17T11:32:58","guid":{"rendered":"https:\/\/buenaesthetics.co.uk\/?page_id=755"},"modified":"2026-04-06T00:23:09","modified_gmt":"2026-04-05T23:23:09","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/buenaesthetics.co.uk\/?page_id=755","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n

At Buen Aesthetics, we pride ourselves on delivering the highest standards of care, training, and education. Please read our refund policy carefully before booking.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Treatments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n
    \n
  • All treatments are non-refundable<\/b> once performed.<\/li>\n
  • If you experience any issues, concerns, or unexpected results, we encourage you to contact us as soon as possible.<\/li>\n
  • Our team will review your case and offer appropriate support, advice, or follow-up appointments where necessary to address your concerns.<\/li>\n
  • Refunds will not be issued for dissatisfaction with results if the treatment has been delivered as agreed, but we are committed to ensuring that every client feels heard and supported.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t
    <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t

    Training Courses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t
      \n
    • Deposits and course fees are non-refundable<\/b>.<\/li>\n
    • If you are unable to attend a course, you may be able to transfer your booking to a later date if sufficient notice is given (minimum 14 days\u2019 notice<\/b>).<\/li>\n
    • Failure to attend without notice will result in forfeiting the full fee.<\/li>\n
    • If we cancel or reschedule a course for any reason, you will be offered either a full refund or the option to transfer to an alternative date.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t
      \n\t\t\t
      <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t

      Online Masterclasses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
      \n\t\t\t\t\t\t\t\t\t
        \n
      • Payments for online masterclasses are non-refundable, as access is granted immediately after purchase.<\/li>\n
      • Please ensure you have the necessary technology and internet connection before booking, as refunds cannot be issued for technical difficulties on the user\u2019s side.<\/li>\n
      • If you encounter any problems accessing the content, we will work with you to resolve the issue and ensure you receive the materials purchased.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t
        \n\t\t\t
        <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t

        Our Commitment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
        \n\t\t\t\t\t\t\t\t\t

        While refunds are not available on treatments, courses, or online masterclasses, we are dedicated to ensuring that all clients and students are satisfied with their experience at Buen Aesthetics. If you have any concerns, please contact us so we can find a solution that best supports your needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        At Buen Aesthetics, we pride ourselves on delivering the highest standards of care, training, and education. Please read our refund policy carefully before booking. Treatments All treatments are non-refundable once performed. If you experience any issues, concerns, or unexpected results, we encourage you to contact us as soon as possible. Our team will review your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-755","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgFsCq-cb","jetpack-related-posts":[{"id":62,"url":"https:\/\/buenaesthetics.co.uk\/?page_id=62","url_meta":{"origin":755,"position":0},"title":"Cancellation Policy","author":"jules12825e23a1","date":"10\/07\/2025","format":false,"excerpt":"At Buen Aesthetics, we understand that plans sometimes change. However, in order to provide fair notice to our staff and other clients, we have the following cancellation policy which applies to all treatments and training courses. 1. Notice Period Client must provide at least 48 hours\u2019 notice for cancellation or\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":60,"url":"https:\/\/buenaesthetics.co.uk\/?page_id=60","url_meta":{"origin":755,"position":1},"title":"Terms of Service","author":"jules12825e23a1","date":"10\/07\/2025","format":false,"excerpt":"Last updated: 12th August 2025 Welcome to Buen Aesthetics (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d). By booking treatments, purchasing courses, or enrolling in online masterclasses via our website (https:\/\/www.buenaesthetics.co.uk\/ ) or directly with us, you agree to the following Terms of Service. Please read carefully before making a booking or purchase. 1. Services\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":46,"url":"https:\/\/buenaesthetics.co.uk\/?page_id=46","url_meta":{"origin":755,"position":2},"title":"Enrolment Information","author":"jules12825e23a1","date":"10\/07\/2025","format":false,"excerpt":"Enrollment Information Begin your aesthetics journey with confidence. Here\u2019s everything you need to know to enrol in your chosen course at Buen Aesthetics. Choose Your Course: Browse our training options and select the course or bundle that suits your goals and experience level. Submit Your Booking: Complete the booking form\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":28,"url":"https:\/\/buenaesthetics.co.uk\/?page_id=28","url_meta":{"origin":755,"position":3},"title":"Skin Peels","author":"jules12825e23a1","date":"10\/07\/2025","format":false,"excerpt":"Define, volumise, and rejuvenate, with natural-looking results. What is a Chemical Peel? A chemical peel is a skincare treatment in which a chemical solution is applied to the skin, causing it to exfoliate and eventually peel off. Once the outer damaged layers shed, the regenerated skin is usually smoother, less\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":44,"url":"https:\/\/buenaesthetics.co.uk\/?page_id=44","url_meta":{"origin":755,"position":4},"title":"CPD Skin Rejuvenation Course","author":"jules12825e23a1","date":"10\/07\/2025","format":false,"excerpt":"CPD Skin Rejuvenation Course Learn how to; restore radiance, improve texture, and revitalise the skin from within. What is the Skin Rejuvenation Course? The Skin Rejuvenation Course at Buen Aesthetics is a dynamic training program designed to equip practitioners with the skills to offer popular skin-boosting and revitalising treatments. This\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":58,"url":"https:\/\/buenaesthetics.co.uk\/?page_id=58","url_meta":{"origin":755,"position":5},"title":"Privacy Policy","author":"jules12825e23a1","date":"10\/07\/2025","format":false,"excerpt":"Last updated: 12th August 2025 Welcome to Buen Aesthetics (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website [https:\/\/www.buenaesthetics.co.uk\/](https:\/\/www.buenaesthetics.co.uk\/) (the \u201cSite\u201d) or engage with our services (clinic services, training\/academy, consultations, etc.). 1. Information We Collect We collect\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=755"}],"version-history":[{"count":21,"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/755\/revisions"}],"predecessor-version":[{"id":2278,"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/755\/revisions\/2278"}],"wp:attachment":[{"href":"https:\/\/buenaesthetics.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}